Do I need expensive equipment to use Wave2Wave Video Conferencing?
No. All you need is a high-speed internet connection and a computer with a web cam, speakers, and microphone (standard equipment on most new notebook and desktop computers).
Is setup difficult?
No. It takes only a few minutes to install Wave2Wave Video Conferencing and set up an account. We take care of everything else.
How many participants can I have on a video conference?
With Wave2Wave Video Conferencing Business, you can have up to six participants on video and an additional six participants patched in by phone. So twelve participants is the maximum.
Do all video conference participants need to install
No. Only one participant needs to install the Wave2Wave Video Conferencing software. The remaining participates can join the video conference using a web browser.
How does desktop sharing work?
When you're on a video conference, you can share your desktop with conference participants by clicking the "desktop sharing" icon in Wave2Wave Video Conferencing. All participants will be able to view your desktop and whatever you would like to share with them.
How is Wave2Wave Video Conferencing different from Skype?
Wave2Wave Video Conferencing is a video communication solution, not a VoIP (phone) solution, like Skype is. Wave2Wave Video Conferencing allows video calls with up to six people on video at once whereas Skype has just one-to-one video. Wave2Wave Video Conferencing also allows you to video call with friends or colleagues that don't have Wave2Wave Video Conferencing installed with the web video call link feature (your friends join the video call in their web browser) which is not a feature that Skype currently has.
How is Wave2Wave Video Conferencing different from other meeting services as Go-To-Meeting and WebEx?
Wave2Wave Video Conferencing is not just about meeting. Wave2Wave Video Conferencing is about ongoing collaboration. The combination of instant messaging functionality (online/offline present, text chat, etc.), video calls, phone calls, desktop sharing, and file sharing, makes Wave2Wave Video Conferencing a unique one stop solution for all your needs.
How is Wave2Wave Video Conferencing different from video solutions as Tandberg, Polycom, Cisco TelePresence, and HP Halo?
Wave2Wave Video Conferencing is an affordable solution for your business. For $39.95/ month, you get an all-in-one solution, without the need for expensive equipment and setup. And you don't need to be tied to your conference room. All you need is your laptop, a webcam, and an internet connection.
Who are Wave2Wave Video Conferencing direct competitors?
Wave2Wave Video Conferencing offers a simple, easy-to-use solution for small to mid-sized business video conferencing needs. It’s an affordable alternative to both high-end and expensive telepresence systems like Cisco and HP as well as the mid to lower-cost competitive set such as Skype, Go to Meeting, WebEx and Adobe Connect Pro and expensive hardware solutions from Tandberg and Polycom.
How does Wave2Wave Video Conferencing compare to other video chat services?
Wave2Wave Video Conferencing focuses on delivering a high-quality video and audio experience that is very easy to implement for consumer and business users. There minimal set-up needed and a customer can be up and running on their own in minutes without the need for IT or Help desk staff support. Another positive feature of Wave2Wave Video Conferencing is the ability for business users to take Wave2Wave Video Conferencing anywhere they are doing business: there is no special equipment needed so if they are working on the road, telecommuting or from remote offices they can still have Wave2Wave Video Conferencing conference calls right from their laptop., Other unique features to Wave2Wave Video Conferencing include six-way video conferencing and web enabled video chats either using our Web Call Me Link or video chat room capabilities.
What makes Wave2Wave Video Conferencing unique?
Wave2Wave Video Conferencing offers video chat anywhere, anytime: downloadable software on a desktop or laptop; web-based video calls; living room or conference room HD solution; mobile video calling and broadcasting.
What are some key features?
Wave2Wave Video Conferencing works on both PCs and MACs; enables high-quality video and audio calls with up to twelve locations at the same time – six on video and six on phone; high definition video for standard PCs or televisions and desktop sharing. We have recently made significant enhancements to our audio quality and echo cancellation capabilities which enables a really rich, clear sound that you have to hear to believe.
How is Wave2Wave Video Conferencing different from Skype?
Wave2Wave Video Conferencing has better video and audio quality and a multi-point video solution in addition to many other consumer and business features (call recording; video messaging; web video calling) that make it a more robust communication solution.
Why is Wave2Wave Video Conferencing the smart choice for business?
Wave2Wave Video Conferencing offers an affordable alternative to expensive telepresence systems and more features and flexibility than the mid to lower-cost competitors. Business users aren’t tied to expensive hardware or conference room set-ups – they can take Wave2Wave Video Conferencing anywhere they work.
How is Wave2Wave Video Conferencing different from other meeting services as Go-to-Meeting and WebEx?
Wave2Wave Video Conferencing is more than a platform used to host meetings. Wave2Wave Video Conferencing is about creating meaningful “face-to-face” connections and ongoing collaboration. The combination of instant messaging functionality, video calls, phone calls, desktop sharing and file sharing make Wave2Wave Video Conferencing a unique one-stop solution for consumer and business communication needs.
How is Wave2Wave Video Conferencing different from video solutions as Tandberg, Polycom, Cisco TelePresence, and HP Halo?
Wave2Wave Video Conferencing is an affordable alternative to high-end web conferencing solutions. Wave2Wave Video Conferencing provides an all-in-one solution for $39.95 without the need for expensive equipment and setup. And Wave2Wave Video Conferencing is portable, so users are not tied to a conference room set up. All you need is a laptop, webcam and internet connection. In a nutshell, it’s easy, affordable and portable.
How much does Wave2Wave Video Conferencing cost?
Wave2Wave Video Conferencing’s two-way video chat is always free. Users pay only for premium features they need. There are two ways to upgrade to premium features: Pay per month plans are available for video calls with 3, 4, or 6 participants starting at $7.95 for a 3-way plan; or pay per use to add video and phone participants whenever you want.
Why would a company pay $39.95 for the Business Plan? Is desktop sharing the only additional feature?
For $39.95 Wave2Wave Video Conferencing’s business plan offers several areas of value. Desktop sharing allows users to easily move business forward faster, enabling document sharing while on a video call. In addition to desktop sharing, business users also get no advertising on their video conferences for themselves and for all call participants. We consider this a very important capability. In addition, business customers receive priority customer support if they need help with their Wave2Wave Video Conferencing set-up or have questions.
How does Wave2Wave Video Conferencing compare in price to the competitive set?
Wave2Wave Video Conferencing is much more affordable than high-end, expensive telepresence systems that require business’s to invest in fancy conference room equipment. Unlike these systems with Wave2Wave Video Conferencing all you need is a computer, web cam and internet access. Wave2Wave Video Conferencing offers competitive pricing with the mid to lower-cost services, such as Go to Meeting and WebEx.
What if a company wants to have more than one user– do you offer a discount?
Yes, Wave2Wave Video Conferencing’s business plan offers each account administrator the option to purchase a multi- seat plan at reduced rates. We offer plans with 5, 10, 25 or 50 seats. 5 seat plans are $149.95 ($29.99/per seat); 10 seat plans are $239.95 ($24.59/per seat); 25 seat plans are $499.95 ($19.99/per seat); and 50 seat plans are $499.95 ($13.99/per seat). Also contact your AE to discuss Bundling with your current Wave2Wave Services.
Is desktop sharing cross-platform?
Yes, both PC and Mac users can video conference and desktop share via Wave2Wave Video Conferencing.
Is Wave2Wave Video Conferencing audio and video encrypted?
Wave2Wave Video Conferencing audio and video are not encrypted (which is similar to most phones). Because the encryption would increase the required CPU usage and bandwidth consumption our customers would experience a reduction in video and audio quality.
What are bandwidth requirements?
Downstream - This is the amount of bandwidth you have coming to your computer from the Internet. Think of this as how wide the road is coming to your house. The more downstream bandwidth you have, the wider the road and the more traffic that you can accept. You should have a minimum of 128kbps downstream bandwidth; for the best quality video and for multi-person conversations you should have 512kbps. (All prior for Standard Resolution.) For viewing High Resolution video it is recommended that you have 384 Kbps download speed.
Upstream - This is the amount of bandwidth you have going from your computer to the Internet. Think of this as how wide the road is going from your house. The more upstream bandwidth you have, the wider the road and the more traffic that you can send. You should have a minimum of 128kbps upstream bandwidth; for the best quality video and for multi-person conversations you should have 512kbps. (All prior for Standard Resolution.) For sending High Resolution video it is recommended that you have 384 Kbps upload speed.
Latency (delay) - This is the amount of time it takes for the traffic you send to reach its destination. To use the previous analogy, even if you have a wide road going to and from your house, if your car is moving slowly on the road, it will take a lot longer to get where you are going. If you notice it is taking a long time for your friend to respond, or that you are talking over each other, this is probably being caused by high latency. Your latency should be below 250ms. Latency problems are often caused by network congestion, if you experience problems, try ending the video conversation and starting it again.